平安365（全文在线阅读）>
平安365首家司机服务旗舰店正式启用，滴滴升级线下司机服务门店体系,首家司机服务旗舰店正式启用，滴滴升级线下司机服务门店体系_我的网站
一 |  The firefighting final of the emergency management category at the 2nd World Humanoid Robot Games (WHRG) was held on Sunday in Beijing, putting 23 teams through a simulated rescue operation designed to test whether humanoid robots can move beyond demonstrations and perform practical tasks in complex real-world environments. The event comes as Chinese humanoid robots, long known for eye-catching abilities such as running, dancing and music playing, are pushed toward practical applications, including jobs that are dangerous for humans such as emergency rescue. Unlike the first edition of the WHRG last year, according to the organization committee, this year's scenario-based events emphasize "realistic simulation," with the firefighting competition being held at a fire brigade rather than in a model-room setup. The competition simulated a firefighting assignment that required each of the 23 robots to complete three tasks within 30 minutes: identify hazardous materials, shut off valves and operate a fire extinguisher. For the first task, robots had to identify two randomly placed simulated hazardous substances and report their types to judges through returned images. They then had to locate three randomly selected open valves of different types and shut them off before identifying a fire source, finding a fire extinguisher and spraying it until the fire was put out. Human firefighters were also involved in the event, lighting the fire and observing whether the robots carried out the extinguisher operation correctly. The competition, however, showed how difficult it remains for robots to perform reliably outside controlled laboratory conditions. Rain affected the competition, while changes in lighting and the outdoor environments added uncertainty to the robots' visual recognition and manipulation tasks. A team from UniX AI, a company well-known for its robot applications on real-world scenarios and has just raised a new round of 300 million yuan ($ 44.49 million) in late March, completed its run within the allotted time, but its robot moved relatively slowly compared to human firefighters' real practice. When operating the fire extinguisher, its robotic hand had to make two attempts to align with the target. Of 12 teams competed on Sunday, three finished the challenge. Yang Liqi, a representative of the UniX AI team, told the Global Times that the firefighting scenario placed higher demands on both the robot's recognition and manipulation capabilities. "Rain and lighting conditions can affect the robot, and actual situations are often different from what we simulate in the laboratory," Yang said, noting that this was also one reason why a number of teams were unable to complete their runs on Sunday morning. The team had programmed the robot to make up to three attempts when operating the extinguisher. "If it sees white smoke after the first attempt, it will not make a second attempt," Yang said. The difficulty was not simply that whether the robot could move its arm. Humanoid robots rely on different types of joints for different tasks: small, high-precision joints enable delicate hand operations, while high-torque, reliable joints support movement and balance. A failure at any point of actions and detection could affect the final result. This is precisely where the value of real-world competitions lies, Jin Chenran, a representative of the Tiangong team whose robot only accomplished one of the three tasks, told the Global Times. "Whether the competition goes smoothly or not, that is the significance of a real-world simulation. Every real-world failure is valuable data that helps humanoid robots toward practical application," Jin said. Jin further explained that questions like why the robot failed to recognize an object and how its motion-planning system selected the wrong path... Such data can subsequently be used to improve algorithms and train AI models. The competition also offered a glimpse into the current transitional stage of humanoid robot technology. At the venue, some team members were wearing VR headsets and remotely adjusting their robots shortly before their runs. Some humanoid robots were seen using omnidirectional wheels instead of feet, while their hands featured multiple joints to enable more precise manipulation. Many teams chose China-developed UBTECH's joint modules for their robots. Its servo actuators cover a wide torque range from 0.2Nm to 200Nm, allowing robots to combine dexterity with strength. Meanwhile, VR teleoperation gives operators a first-person view through the robot's cameras, enabling them to remotely guide movements in real time. The event comes amid a broader push in China to move humanoid robots and embodied intelligence from laboratories and competition arenas into real production and daily-life environments. In June, the Ministry of Industry and Information Technology and the other departments launched a special program for humanoid robots and embodied intelligence that encouraged applications in practical fields including emergency rescue. Zhao Weidong, deputy director of the organizing committee office, told the Global Times that the scenario-based competitions are intended to test the progress of humanoid robots from "competition performance" toward "real operational work," including whether they can eventually become intelligent partners for firefighters. "At present, many simulations of actual operations may still be at an early stage," Zhao said. "But these are an important starting point for enabling robots to truly assist humans in real-world environments, as well as an important source of data and testing." The ultimate goal, Zhao said, is to push robots into fields where human operations are dangerous and achieve genuine "human-robot complementarity." 。 近日，全国首家滴滴司机服务授权旗舰店在杭州正式投入使用。伴随杭州旗舰店的启用和深圳、上海旗舰店的试运营，滴滴三层立体的线下司机服务门店体系正式完成升级，通过打通司机服务“线上+线下”闭环，滴滴持续提升线下服务能力，服务好司机。 此次杭州旗舰店的启用在行业主管部门和各职能部门的悉心指导下有序开展，市委社会工作部、市总工会和淳安县总工会、杭州市交通运输局、杭州市公安局、市出租汽车行业协会等多家单位代表、行业代表、媒体代表及司机代表共同参与见证。启用仪式上，杭州旗舰店被授“工会驿站”、“爱心驿家”、“义警驿站”，实现党建阵地、工会服务、治安共建、矛盾纠纷化解等多维赋能，彰显这一线下服务阵地的服务属性、治理属性和公益属性。图为：杭州市总工会副主席凌卫洪为杭州旗舰店授牌“工会驿站”、“爱心驿家”图为：杭州市公安局治安管理支队派出所工作指导大队副大队长谢祖伟为杭州旗舰店授牌“义警驿站” 杭州市道路运输管理服务中心党委委员、副主任、市出租汽车行业协会党委书记胡惠建表示，全国首家滴滴司机服务授权旗舰店落地杭州，是政企协同服务新就业群体、深化行业基层治理的创新实践，平台从传统线上管理延伸至线下实体服务，从业务监管升级为全方位暖心关爱，真正做到了聚焦司机需求、回应司机诉求、解决司机难题，为全市网约车行业服务提质、治理增效树立了良好样板。图为：杭州市道路运输管理服务中心党委委员、副主任，杭州市出租汽车行业协会党委书记胡惠建发表致辞 滴滴司机服务授权旗舰店以“有事您说话，滴滴用心办”为服务理念，聚焦“司机问题面对面解决”、“休憩补给”、“保障与关怀”、“新司机出车指导”四大核心功能，围绕司机师傅最迫切的核心需求提供服务。滴滴网约车区域负责人王文德表示，“每一家店，都要经得起司机师傅的检验，滴滴会在主管部门的指导下继续做好共建共治，把交通安全宣教、权益保障、困难帮扶送到师傅身边。” 作为线下司机服务门店体系的顶层旗舰，司机服务授权旗舰店由滴滴联合优质合作伙伴共建而成。滴滴制定统一的服务规范和运营标准，全程提供业务指导、资金扶持、品牌流量投入，与合作伙伴互惠互利。既可以高效解决司机问题，也为合作伙伴拓展了更多发展空间，实现司机、合作伙伴、平台三方共赢。
二 | 杭州、深圳、上海三地的司机服务旗舰店自试运营以来，已累计服务司机超15000人次，司机到店满意度超过98.6%。从免费茶水、水果到健康检测、订单判责申诉，门店将暖心服务融入细微小事。跑了11年滴滴的李桂良师傅说：“以前很多事只能靠线上看和问，有了旗舰店，跑车累了能歇一歇，遇到订单、权益方面的事，能当面说说，有人认真听、认真办，对我们司机来说，就是实实在在的便利和安全感。” 今年内，滴滴将陆续在全国多个城市落地5-10家司机服务授权旗舰店，夯实“旗舰店-合作伙伴一二级门店-滴滴驿站”三层司机服务门店体系，实现服务分级、场景分层、精准覆盖。
三 | 授权旗舰店作为核心枢纽，一站式整合各类核心服务；合作商户一二级门店覆盖司机日常基础需求；滴滴驿站聚焦小憩、饮水、如厕等高频服务。所有服务门店都会陆续在司机端上线，司机师傅打开滴滴车主App，就能找到离自己最近的门店和驿站。 滴滴服务好司机，司机服务好乘客。未来，滴滴将持续深耕线下服务，联和政企和社会多方力量，打通线上平台能力与线下实体服务，持续夯实司机权益保障，推动实现“好服务有好收入”，共建更加健康可持续的出行生态。
四 | (中国网)。 Current article:http://c3r7o0.shuicengchongmingnouhuawang.bond/news/20260826_5600.html Published on:10:11:59 |
